Accredited ITIL Foundation
About This Course
ITIL Foundation is the most accepted and recognized entry level ITIL accredited certification training for IT people. IT departments today require qualified professionals who are capable of delivering efficient IT services. The training teaches you about ITIL services and its lifecycle, processes involved, best practices to improve IT service management quality to curb costs and boost productivity. Most importantly, ITIL certified experts tend to earn 40% more compared to the non-certified people.
Tech-Act’s ITIL Foundation certification training is the steppingstone in a person’s ITIL accredited certification pathway. Designed to help you pass the key ITIL exam in the very first attempt and proceed to the expert level. The training coursework focuses on various core elements, terminologies and concepts pertaining to ITIL and its service lifecycle including ITIL’s lifecycle outcomes and phase interactions and best practices for service management.
Who Should Attend This Course
ITIL Accredited Foundation certification training is aimed to assist IT planners, IT consultants, IT architects, IT security or audit managers and anyone who is passionate to improve the quality of service management.
ITIL accredited certification is one of the key requirements for IT professionals, who wish to learn and understand the fundamentals and basics of ITIL frameworks and how to use these to boost the quality of service management. The certification is ideal for:
- IT Support Managers
- IT Consultants, Planners and Architects
- Application Development/ Management Team
- System Analysts/Administrators
- Quality Analysts
- Database Administrators
- Operations Managers
- Service Delivery Experts
Why This Course
ITIL offers a strong framework to identify, plan, deliver and support IT services that can be further applied to all kinds of business environments. ITIL helps manage business risks and curb service disruption. It also helps to create cost-effective systems and develop stronger customer relationships whilst supporting business changes. Also, ITIL certified experts tend to earn 40% more compared to the non-certified people.
After successful completion of the ITIL accredited Foundation Certification, you will learn the following:
- Best practices for Service Management, basic concepts, core principles and ITIL process models required to pass the ITIL accredited Foundation exam.
- Gain good understanding related to the scope and objective of service strategies, service design, service operations, service Improvement and service transition.
- Learn to use ITIL tools, concepts and techniques for improving efficiency and to optimize customer experience.
- Learn to use lean concepts as well as automate routine tasks for improving efficiency of various ITSM processes.
- Cut costs by unifying teams and activities using aptly defined fit-for-use and fit-for purpose processes.
- Align key IT services according to the requirements of the organization.
Course Objectives
- ITIL Foundation certification training is the steppingstone in a person’s ITIL accredited certification pathway.
- Designed to pass the key ITIL exam in the very first attempt and proceed to the expert level.
- Training coursework focuses on various core elements, terminologies and concepts pertaining to ITIL and its service lifecycle including ITIL’s lifecycle outcomes and phase interactions and best practices for service management.
Course Prerequisites
There is no pre-defined eligibility criteria to enroll for the ITIL Accredited Foundation certification. In fact, this certification is itself a key prerequisite to enroll for other higher-level ITIL certifications.
Course Benefits
After successful completion of the ITIL accredited Foundation Certification, you will learn the following:
- Best practices for Service Management, basic concepts, core principles and ITIL process models required to pass the ITIL accredited Foundation exam.
- Gain good understanding related to the scope and objective of service strategies, service design, service operations, service Improvement and service transition.
- Learn to use ITIL tools, concepts and techniques for improving efficiency and to optimize customer experience.
- Learn to use lean concepts as well as automate routine tasks for improving efficiency of various ITSM processes.
- Cut costs by unifying teams and activities using aptly defined fit-for-use and fit-for purpose processes.
- Align key IT services according to the requirements of the organization.
