ITIL Intermediate – Continual Service Improvement (CSI)
About This Course
The ITIL Intermediate CSI (Continual Service Improvement) certification validates a professional’s ability to apply and use best practices, techniques, methods and principles of metrics oriented continual improvements in the ITIL framework lifecycle. The ITIL Intermediate Continual Service Improvement certification is one of essentials in ITIL Expert certification training, but it also caters as a self-supporting IT qualification to help you hone your expertise and knowledge in (CSI) continual service improvement and boost your IT career.
The course is aimed at IT professionals under the esteemed and sought-after service management qualification program from ITIL. This training validates your expertise and knowledge of best practices when it comes to service management as authenticated by the ITIL Continual Service Improvement publication. Tech-Act offers ITIL Intermediate Continual Service Improvement training to IT professionals, who are looking for self-paced learning doubled with virtual learning environment.
Who Should Attend This Course
The prime target audience for this group includes, but is not limited to the following:
- Chief Technology Officers (CTOs)
- Chief Information Officers (CIOs)
- IT architects
- Service designers
- IT consultants
- IT planners
- IT security managers
- IT audit managers
Why This Course
The ITIL model sets industry best and international quality benchmarks for IT professionals across the globe. ITIL’s market value has grown aggressively in the recent years and ITIL certifications are fast turning out to be entry-level requirements for a range of critical IT-based jobs and responsibilities. Tech-Act’s ITIL Intermediate CSI certification training preaches a modular learning structure to offer you expertise at every single level of service management lifecycle within the ITIL domain. Most importantly, ITIL Intermediate CSI certification is one of the key prerequisites for several top roles in the IT landscape.
After completing the course, you can:
- Define CSI or continual service improvement
- Describe CSI’s processes and principles
- Implement CSI techniques, best practices and methods
- Define strategies for risk factors and CSFs
- Work with CSI principles
- Execute CSI processes
- Apply CSI techniques and methods
- Organize CSI
- Implement CSI
Certified professionals in this domain can expect to work as service delivery managers or team leads, senior executives, IT head, etc.
Certified professionals are in great demand with better job prospects. ITIL Intermediate CSI certified professionals earn an average of $98,619 per annum.
Course Objectives
The primary objectives of ITIL Intermediate Continual Service Improvement (CSI) certification is to help you understand:
- CSI principles
- CSI processes
- CSI techniques and methods
- Technology considerations
- Implementation of CSI
- Challenges and risk factors
Course Prerequisites
To enroll for the ITIL Intermediate Continual Service Improvement (CSI) certification training, you ought to undergo some amount of training through a recognized training center like Tech-Act. Plus, understanding of the ITIL Foundation concepts will be an added advantage.
Course Benefits
After completing the course, you can:
- Define CSI or continual service improvement
- Describe CSI’s processes and principles
- Implement CSI techniques, best practices and methods
- Define strategies for risk factors and CSFs
- Work with CSI principles
- Execute CSI processes
- Apply CSI techniques and methods
- Organize CSI
- Implement CSI
Certified professionals in this domain can expect to work as service delivery managers or team leads, senior executives, IT head, etc.
Certified professionals are in great demand with better job prospects. ITIL Intermediate CSI certified professionals earn an average of $98,619 per annum.
