ITIL Intermediate – Planning, Protection and Optimization (PPO)
About This Course
The ITIL Intermediate (PPO) Planning, Protection and Optimization certification program will offer you with the necessary knowledge and expertise to help you design new service management frameworks and services, technology or tools architecture that meet the user needs and are sustainable. Tech-Act’s ITIL Intermediate PPO certification course prepares professionals to pass the ITIL PPO exam.
The course’s objective is to instill, examine and validate your expertise in industry best practices when it comes to service management as authenticated by the ITIL Service Lifecycle publications. The ITIL Intermediate PPO is focused to arm professionals to help them apply best PPO practices during service management lifecycle, particularly in the below-mentioned core ITIL role areas and processes:
- Availability Management
- IT Service Continuity Management (ITSCM)
- Demand Management
- Information Security Management
- Capacity Management
Who Should Attend This Course
ITIL Intermediate Planning, Protection and Optimization certification is a boon to several IT professionals as well as business process owners and managers. The certification is beneficial for:
- Individuals who wish to learn about how ITIL PPO processes can be used to improve IT service support quality
- IT professionals working in an ITIL oriented organization
- Operational staff working in availability management, IT service continuity management and capacity management (ITSCM), demand management and information security management
- ITIL Foundation certified who wish to further their ITIL certifications
- Individuals seeking ITIL Expert Certificate
- Individuals seeking ITIL Master’s Certificate
Why This Course
The ITIL Intermediate PPO certification validates a person’s expertise when it comes to using best PPO practices and ensure that new services, technology architecture, measurement systems, metrics and service management tools meet the user needs and are sustainable. ITIL Intermediate Planning, Protection and Optimization certification validates your expertise in processes spanning across service lifecycle.
10,000+ professionals are enjoying the fruits of being ITIL Intermediate PPO certified and the global demand for such certified professionals doesn’t seem to cease either.
This course enhances your skills in the below mentioned areas whilst preparing you for ITIL Intermediate PPO exam:
- Service design in Planning, Protection and Optimization service lifecycle
- Processes across service lifecycle related to PPO
- Capacity management
- Availability management
- IT service continuity management
- Information security management
- PPO responsibilities and roles
- Implementation and technology considerations
- PPO specific organizational roles
- Global demand
- Better pay and job prospects
Course Objectives
The ITIL Intermediate PPO certificate program is aimed to empower professionals to help them apply industry best PPO practices for service management lifecycle, particularly in the below-mentioned key ITIL role areas and processes:
- Capacity Management
- Availability Management
- ITSCM or IT Service Continuity Management
- Information Security (IS) Management
- Demand Management
Course Prerequisites
To enroll for the ITIL Intermediate PPO certificate course, you ought to fulfill the following:
- Undertake at least an accredited e-learning formal training course.
- ITIL Foundation Certificate in IT Service Management
- Two to four years of experience of working in IT service management is desirable.
Course Benefits
This course enhances your skills in the below mentioned areas whilst preparing you for ITIL Intermediate PPO exam:
- Service design in Planning, Protection and Optimization service lifecycle
- Processes across service lifecycle related to PPO
- Capacity management
- Availability management
- IT service continuity management
- Information security management
- PPO responsibilities and roles
- Implementation and technology considerations
- PPO specific organizational roles
- Global demand
- Better pay and job prospects
