ITIL Managing Across the Lifecycle Exam



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ITIL Managing Across the Lifecycle Exam


About This Course

ITIL Managing Across the Lifecycle Certification (MALC) is the last module in the ITIL Service Lifecycle training framework. The ITIL MALC course helps you establish your expertise in integrating service management operations across a wide range of IT practices. You also learn about management purposes, functions and objectives, implementing and improving service capabilities and managing governance within the ITIL structure. ITIL Managing Across the Lifecycle Certification sets international quality standards for Information Technology personnel across the globe.

The ITIL MALC training validates your expertise in core topics of ITIL publications including management purposes, functions and objectives. Designed to help understand the various management aspects of ITIL Service Lifecycle as well as integrate ITSM processes.

Tech-Act’s ITIL Managing Across the Lifecycle Exam certification program is an accredited training program. The coursework entails optimum-quality learning content to provide seamless self-learning experience with a fine blend of sample exam papers and quizzes to help IT professionals carve out a flying career in ITSM domain.


Who Should Attend This Course

Target audience for the ITIL MALC course includes:

  • IT managers/supervisors
  • Chief Information Officers
  • Aspiring IT professionals
  • IT operations and development practitioners
  • Professionals aiming for ITIL Expert in ITSM

Why This Course

You receive five credits toward the ITIL Expert certificate Level. Career benefits are as follows:

  • Increased professional visibility and credibility within your company
  • Validates your ITIL services expertise making you stand out from the crowd
  • Pursue job roles like CIO, senior IT supervisor or operations practitioner
  • ITIL MALC certified professionals are in great demand with better job and pay prospects.
  • Globally accepted

According to payscale.com, an ITIL MALC certified personnel enjoys an annual salary of around $90,000.


Course Objectives
  • Describing core concepts of ITIL service lifecycle
  • Defining strategies for stakeholder management
  • Integrating service management
  • Identifying steps to services management
  • Implementing service management capability

Course Prerequisites

To pursue the ITIL MALC certification, you ought to meet the following requisites:

  • Two credits from ITIL Foundation and minimum 15 credits from ITIL Intermediate level
  • ITIL Expert certified professionals in ITSM domain are eligible as well

Course Benefits


After completing the course, you will achieve the following:

  • Describe key concepts of ITIL service lifecycle
  • Define strategies for stakeholder and communication management
  • Integrate service management operations across ITIL service lifecycle
  • Identify steps to manage services across the ITIL service lifecycle
  • Manage governance, services measurement and organization
  • Implement service management capability
  • Stands you out from the crowd
  • Improves professional credibility and visibility
  • Helps pursue roles like Chief Information Officer (CIO), IT operations practitioner or IT supervisor
  • Better pay
  • Recognized globally

Curriculum


Accredited ITIL Expert - MALC

Logistics

This section provide a general information for ITIL Expert – MALC course.

Foundation Refresher

This section covers key concepts and vocabulary of ITIL best practice.

Key Concepts of ITIL

This section reinforce the key considerations of customers, value, service at the heart of ITSM considerations.

Communication and Stakeholder Management

This section provides a repeatable, holistic view to planning communications for four key stakeholder groups.

A Focus on Integration

This section highlights the importance of integration coordination across all five stages of the lifecycle.

Service Strategy Processes

This section provides a high-level review of the purpose and value of SS Processes.

Service Design Processes

This section provides a high-level review of the purpose and value of SD processes.

Service Transition Processes

This section provides a high-level review of the purpose and value of the ST processes.

Service Operation Processes

This section provides a high-level review of the purpose and value of ‘SO’ processes.

Universal Value of CSI

This section explains why ‘CSI’ should be positioned throughout all stages of the lifecycle.

Service Design Across the Lifecycle

This section provides key points of interface and deliverables from ‘SD.

Service Transition Across the Lifecycle

This section provides key points of interface and deliverables from ‘ST.

Service Operation and CSI Across the Lifecycle

This section provides key points of interface from ‘SO,’ ‘CSI,’ and other stages of the lifecycle.

Managing Success Across the Lifecycle

This section reviews considerations of challenges and risks for each lifecycle stage.

Governance Across the Lifecycle

This section reviews the importance of governance in making IT Service Management successful.

Organization Across the Lifecycle

This section provides focus on how organizational structure can help support IT Service Management.

The Importance of Measurement

This section reviews the alignment of Service Performance with business outcomes.

Implementing and Improving ITSM

This section provides overall guidance on implementing improving IT Service Management capabilities.

Sample Paper Review

Terry and Zach review the questions from Sample Paper 1 with a focus on exam taking techniques.

Schedule & Fees


Online Instructor Led ITIL Managing Across the Lifecycle Exam Certification Training


Please contact us for more information on course fees and upcoming batch schedule.

Course FAQ


Why Tech-Act for ITIL Managing Across the Lifecycle Exam?

Tech-Act is one of the favorite IT training hubs for tons of IT professionals and industry experts. Tech-Act boasts of certified and credible trainers to impart the training. We are an accredited learning solutions partner for EC Council, Pearson Vue Authorized Test Center and CompTIA. In addition, you get to pick the pace of training.

Why should I enroll for ITIL Managing Across the Lifecycle Exam?

You receive five credits toward the ITIL Expert certificate Level. Career benefits are as follows:

  • Increased professional visibility and credibility within your company
  • Validates your ITIL services expertise making you stand out from the crowd
  • Pursue job roles like CIO, senior IT supervisor or operations practitioner
  • ITIL MALC certified professionals are in great demand with better job and pay prospects.
  • Globally accepted

According to payscale.com, an ITIL MALC certified personnel enjoys an annual salary of around $90,000.

Who all are eligible for this course?

Target audience for the ITIL MALC course includes:

  • IT managers/supervisors
  • Chief Information Officers
  • Aspiring IT professionals
  • IT operations and development practitioners
  • Professionals aiming for ITIL Expert in ITSM

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