ITIL Intermediate – Planning, Protection and Optimization (PPO)



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ITIL Intermediate – Planning, Protection and Optimization (PPO)


About This Course

The ITIL Intermediate (PPO) Planning, Protection and Optimization certification program will offer you with the necessary knowledge and expertise to help you design new service management frameworks and services, technology or tools architecture that meet the user needs and are sustainable. Tech-Act’s ITIL Intermediate PPO certification course prepares professionals to pass the ITIL PPO exam.

The course’s objective is to instill, examine and validate your expertise in industry best practices when it comes to service management as authenticated by the ITIL Service Lifecycle publications. The ITIL Intermediate PPO is focused to arm professionals to help them apply best PPO practices during service management lifecycle, particularly in the below-mentioned core ITIL role areas and processes:

  • Availability Management
  • IT Service Continuity Management (ITSCM)
  • Demand Management
  • Information Security Management
  • Capacity Management

Who Should Attend This Course

ITIL Intermediate Planning, Protection and Optimization certification is a boon to several IT professionals as well as business process owners and managers. The certification is beneficial for:

  • Individuals who wish to learn about how ITIL PPO processes can be used to improve IT service support quality
  • IT professionals working in an ITIL oriented organization
  • Operational staff working in availability management, IT service continuity management and capacity management (ITSCM), demand management and information security management
  • ITIL Foundation certified who wish to further their ITIL certifications
  • Individuals seeking ITIL Expert Certificate
  • Individuals seeking ITIL Master’s Certificate

Why This Course

The ITIL Intermediate PPO certification validates a person’s expertise when it comes to using best PPO practices and ensure that new services, technology architecture, measurement systems, metrics and service management tools meet the user needs and are sustainable. ITIL Intermediate Planning, Protection and Optimization certification validates your expertise in processes spanning across service lifecycle.

10,000+ professionals are enjoying the fruits of being ITIL Intermediate PPO certified and the global demand for such certified professionals doesn’t seem to cease either.

This course enhances your skills in the below mentioned areas whilst preparing you for ITIL Intermediate PPO exam:

  • Service design in Planning, Protection and Optimization service lifecycle
  • Processes across service lifecycle related to PPO
  • Capacity management
  • Availability management
  • IT service continuity management
  • Information security management
  • PPO responsibilities and roles
  • Implementation and technology considerations
  • PPO specific organizational roles
  • Global demand
  • Better pay and job prospects

Course Objectives

The ITIL Intermediate PPO certificate program is aimed to empower professionals to help them apply industry best PPO practices for service management lifecycle, particularly in the below-mentioned key ITIL role areas and processes:

  • Capacity Management
  • Availability Management
  • ITSCM or IT Service Continuity Management
  • Information Security (IS) Management
  • Demand Management

Course Prerequisites

To enroll for the ITIL Intermediate PPO certificate course, you ought to fulfill the following:

  • Undertake at least an accredited e-learning formal training course.
  • ITIL Foundation Certificate in IT Service Management
  • Two to four years of experience of working in IT service management is desirable.

Course Benefits


This course enhances your skills in the below mentioned areas whilst preparing you for ITIL Intermediate PPO exam:

  • Service design in Planning, Protection and Optimization service lifecycle
  • Processes across service lifecycle related to PPO
  • Capacity management
  • Availability management
  • IT service continuity management
  • Information security management
  • PPO responsibilities and roles
  • Implementation and technology considerations
  • PPO specific organizational roles
  • Global demand
  • Better pay and job prospects

Curriculum


Overview

This section gives a general overview of what to expect in the upcoming ITIL PPO series. It covers topics like who is the intended audience, what is the scope, and what are the topics that will be addressed.

Setup

This section takes a moment to give you a brief overview of what to expect from the ITIL PPO exam. It covers topics like exam question formats, study materials, and practice exams.

Foudation Refresher

This section reviews the ITIL Foundation content as the PPO exam leans heavily on knowledge base. It walks through the pertinent terms and concepts used in the PPO exam.

The Service Design Context of PPO

This section provides a high-level review of the purpose, scope, and value of the Service Design lifecycle stage in PPO. It covers the topics such as Service Strategy, Service Design and Design Coordination.

Capacity Management

This section discusses Capacity Management which helps to understand, analyze, and discuss how to increase quality assurance for introducing and modifying services that are fit-for-purpose and/or fit-for-use.

Availability Management

This section explores Availability Management. It helps to understand, analyze, and discuss how Availability Management should be conducted to contribute to quality assurance for introducing services that are fit-for-purpose and fit-for-use.

IT Service Continuity Management

This section explores IT Service Continuity Management (ITSCM). It helps to understand, analyze, and discuss how ITSCM should be conducted to contribute to quality assurance for introducing services that are fit-for-purpose and fit-for-use.

Information Security Management

This section explores Information Security Management. It helps to understand, analyze, and discuss how Information Security Management should be conducted to contribute to quality assurance for introducing services that are fit-for-purpose and fit-for-use.

Demand Management

This section explores Demand Management. It helps to understand, analyze, and discuss how Demand Management should be conducted to contribute to quality assurance for introducing services that are fit-for-purpose and fit-for-use.

Technology and Implementation Considerations

This section covers technology implementation. It explains implementing service management process capabilities and special technology functions and features related to Planning, Protection, and Optimization practices.

Sample Paper Review

This section covers four sample questions from the ‘ITIL Intermediate Exams’ ITIL Planning Protection and Optimization section. It explains how to determine your best answer for each question.

Schedule & Fees


SELF PACED Online INSTRUCTOR LED CLASSROOM
Duration 1 Year Access
Course Material
Exam Voucher
Face Time With Instructor
Course Price $399 On Request On Request
Enroll Now Enquire Now Enquire Now

Course FAQ


Why Tech-Act for ITIL Intermediate - Planning, Protection and Optimization (PPO)?

Tech-Act is a leading name in IT training and certification courses helping more than thousands of professionals attain professional IT certifications and validations. A trusted name for IT professionals and organizations when it comes to receiving IT. Tech-Act is a recognized learning solutions partner for EC Council, CompTIA, and Pearson Vue Authorized Test Center.

Why should I enroll for ITIL Intermediate - Planning, Protection and Optimization (PPO)?

The ITIL Intermediate PPO certification validates a person’s expertise when it comes to using best PPO practices and ensure that new services, technology architecture, measurement systems, metrics and service management tools meet the user needs and are sustainable. ITIL Intermediate Planning, Protection and Optimization certification validates your expertise in processes spanning across service lifecycle.

10,000+ professionals are enjoying the fruits of being ITIL Intermediate PPO certified and the global demand for such certified professionals doesn’t seem to cease either.

This course enhances your skills in the below mentioned areas whilst preparing you for ITIL Intermediate PPO exam:

  • Service design in Planning, Protection and Optimization service lifecycle
  • Processes across service lifecycle related to PPO
  • Capacity management
  • Availability management
  • IT service continuity management
  • Information security management
  • PPO responsibilities and roles
  • Implementation and technology considerations
  • PPO specific organizational roles
  • Global demand
  • Better pay and job prospects

Who all are eligible for this course?

ITIL Intermediate Planning, Protection and Optimization certification is a boon to several IT professionals as well as business process owners and managers. The certification is beneficial for:

  • Individuals who wish to learn about how ITIL PPO processes can be used to improve IT service support quality
  • IT professionals working in an ITIL oriented organization
  • Operational staff working in availability management, IT service continuity management and capacity management (ITSCM), demand management and information security management
  • ITIL Foundation certified who wish to further their ITIL certifications
  • Individuals seeking ITIL Expert Certificate
  • Individuals seeking ITIL Master’s Certificate

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